AUTHORIZED HARDWARE SERVICE

Submit an ASIC Repair Request

Create a traceable repair case for a registered device. Our technical team will review the serial, symptoms, and troubleshooting history before issuing the next service step.

Serial-linked caseTechnical triageRepair progress tracking

SERVICE INTAKE

Tell Us What Happened

Accurate device and diagnostic details help the technician prepare the correct test procedure before contacting you.

Device Identification

The serial must already exist in the Device Serials administration.

Hardware serial number *Verify the serial before submitting →

ASIC model *

Primary issue *

Contact and Location

We use these details only to review and coordinate the repair case.

Full name *

Contact email *

Phone / WhatsApp

Current device country *

Technical Diagnosis

Include error codes, temperatures, hash board status, and when the issue started.

Device condition *

Describe the issue *0 / 30 minimum characters

Troubleshooting already completed

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SERVICE WORKFLOW

What Happens After Submission

Case Review

We validate the serial, warranty record, symptoms, and submitted diagnostics.

Technical Triage

A technician may request logs, photos, or guided tests before shipment.

Authorization

You receive the repair location, packaging rules, and any applicable estimate.

Repair and Burn-In

Approved work is completed and the hardware is load-tested before return.